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Denny’s Canada

Assistant General Manager

Langley (District), BC, Canada

Full-time

Within 25 km of Maple Ridge · About 14.7 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posted: Oct 22, 2026

Original job description

Company Description Denny’s Canada, proudly 100% Canadian-owned and operated, has been serving guests as “Canada’s Diner” for over 55 years. Part of Northland Properties Corporation, Denny’s Canada is a key brand within a broader hospitality portfolio that includes well-known restaurants, hotels, and resorts. Headquartered in Vancouver, the company operates and franchises 87 locations across the country. Denny’s Canada is recognized for its welcoming atmosphere, diverse menu, and strong focus on guest satisfaction. Team members join an organization committed to quality, value, and creating a space where everyone feels comfortable and appreciated.

Role Description The Assistant General Manager is a full-time, on-site role based at the Denny’s Canada location in Langley, BC. This position supports the General Manager in overseeing day-to-day restaurant operations, including managing staff schedules, supervising front-of-house and back-of-house activities, and ensuring consistent delivery of exceptional guest service. The Assistant General Manager helps monitor food quality, hygiene standards, and safety procedures, while also managing cash handling, inventory, and adherence to company policies. The role includes coaching and developing team members, assisting with recruitment and onboarding, and contributing to performance reviews and ongoing training. This position also supports local marketing initiatives, helps analyze sales and cost reports, and works to achieve operational and financial targets for the restaurant.

Qualifications

Candidates should possess strong leadership and people management skills, including team supervision, coaching, conflict resolution, and performance feedback.
Candidates should possess operational management skills, such as scheduling, inventory control, cash management, and adherence to health, safety, and food quality standards.
Candidates should possess customer service and communication skills, including the ability to build guest relationships, handle guest concerns, and communicate clearly with diverse teams and guests.
Candidates should possess problem-solving and organizational skills, including the ability to prioritize tasks, manage time effectively, make sound decisions, and adapt in a fast-paced environment.
Previous experience in restaurant or hospitality management, preferably in a full-service dining environment, is highly beneficial.
Basic proficiency with point-of-sale systems and standard office software, along with comfort reviewing sales and cost reports, is an asset.
Availability to work a flexible schedule, including mornings, evenings, weekends, and holidays, as required by restaurant operations.
A diploma or degree in hospitality management, business, or a related field is an asset, though equivalent experience will be considered.

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More about this job

Responsibilities

Support the General Manager with daily restaurant operations, staff scheduling, front- and back-of-house supervision, guest service, food quality, safety, cash handling, and inventory. Coach and develop team members, assist with recruitment and training, support local marketing, review sales and cost reports, and help meet operational and financial targets.

Requirements

Restaurant or hospitality management experience is highly beneficial, preferably in full-service dining, along with strong leadership, operational, customer service, communication, problem-solving, and organizational skills. Familiarity with point-of-sale systems, office software, and sales and cost reports is an asset; a hospitality, business, or related diploma or degree is also an asset, with equivalent experience accepted.

Skills

Leadership
People Management
Team Supervision
Coaching
Conflict Resolution
Performance Feedback
Restaurant Operations
Staff Scheduling
Inventory Control
Cash Management
Customer Service
Communication
Problem-Solving
Organization
Food Quality and Safety
Sales and Cost Analysis

Visa sponsorship

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Keywords

Restaurant Operations
Hospitality Management
Full-Service Dining
Staff Scheduling
Front-of-House
Back-of-House
Guest Service
Food Quality
Hygiene Standards
Health and Safety
Cash Handling
Inventory Control
Recruitment
Onboarding
Performance Reviews
Team Training
Local Marketing
Sales Reports
Cost Reports
Operational Targets
Financial Targets
Point-of-Sale Systems
Office Software
Conflict Resolution
Performance Feedback

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