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Gold's Gym - British Columbia

Front Desk Opener

Langley (District), BC, Canada

$18.25 CAD / hour · Part-time

Within 25 km of Maple Ridge · About 14.7 km from the city centre

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Education: High school diploma
Working hours: 10-16 hours a week
Posted: Oct 14, 2026

Original job description

CUSTOMER SERVICE REPRESENTATIVE

Front Desk Early Mornings

Gold’s Gym is hiring a part-time Front Desk Receptionist, with the potential to grow! Are you outgoing, enthusiastic, and have a passion for fitness? We would love to hear from you! We are hiring 2 new team members for the fall season.

ABOUT THE ROLE:

Time of Work - Must be available 3-4 days a week, 10-16 hours a week.

OPENING SHIFTS:
MID SHIFTS: 1-2x week for ongoing training
- Friday: 4:45am-10:45am
- Saturday: 6:45am-12:45pm
- Sunday: 6:45am-12:45pm
- 1 MID Shift for training Monday / Thursday or Wednesday
- Additional mid shift for Training*
NO extended time off for travel in the first 4 months of employment. (Including Christmas)

What we need from you

Valid First Aid certification an asset.
Service driven with an enthusiastic attitude.
Previous customer service experience required.
High school diploma required.
Excellent written and verbal communication skills.
Fluent in English - Ability to speak other languages an asset.
Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
Knowledge of cash handling / previous experience with POS terminals.
Ability work both alone and in groups.
Critical thinking / problem solving skills.
Must have reliable transportation (vehicle) OR live within walking distance.

Key Responsibilities

Ensure facility is open on time and members are able to check in at start of day.
Greet members and guests enthusiastically to encourage a positive culture at the club.
Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
Monitor member check-ins / Check-in guests ensuring all policies and processes are
Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
Complete all guest check in procedures.
Efficiently and effective input and update daily cash reconciliation documents
Process point of sale items, such as retail and concession sales.
Check in all members and guests using the proper registration procedures.
Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.

What We Offer

Positive, rewarding, and collaborative team environment.
Complimentary gym membership.
Discount on Gold’s Gym merchandise and services.

NOTE: This job description is intended to describe the general requirements for the position.

Gold’s Gym British Columbia is an equal opportunity employer. Only those applicants under consideration will be contacted.

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More about this job

Responsibilities

The front desk representative is responsible for opening the facility, greeting members, and managing check-in procedures. They also handle customer inquiries, process point-of-sale transactions, and maintain daily cash reconciliation.

Requirements

Candidates must have previous customer service experience and a high school diploma. Proficiency in Microsoft Office and cash handling, along with reliable transportation, is required.

Skills

Customer service
Cash handling
POS terminals
Microsoft Office
Communication skills
Critical thinking
Problem solving
First aid

Benefits

Complimentary gym membership
Discount on merchandise
Discount on services

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Receptionist
Fitness
POS
Cash Handling
Microsoft Office
First Aid
Retail
Concession
Membership
Communication
Problem Solving
Scheduling
Facility Management

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