Full-time jobs in Maple Ridge, British Columbia

Find full-time jobs in Maple Ridge, British Columbia and nearby towns within 25 km. Read the full details and apply.

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OpenRoad Mazda

Service to Sales Team Member - OpenRoad Mazda, Port Moody

Port Moody, BC, Canada

Full-time

Within 25 km of Maple Ridge · About 20.9 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posted: Oct 13, 2026

Original job description

Company Description OpenRoad Mazda Port Moody is an award-winning Mazda dealership specializing in new, used, demo, and certified Mazda vehicles. Located near Vancouver and Coquitlam in Port Moody, BC, the dealership serves a wide range of customers across the Greater Vancouver area. As a proud member of the award-winning OpenRoad Auto Group, the store benefits from strong corporate support and established processes. Team members join a reputable organization that values customer satisfaction, professional development, and long-term careers in automotive retail.

Role Description The Service to Sales Team Member is a full-time, on-site role based at OpenRoad Mazda in Port Moody, BC. This role focuses on engaging service department customers, identifying their vehicle needs, and presenting suitable sales opportunities such as upgrades, trade-ins, and certified pre-owned options. Day-to-day tasks include greeting service customers, discussing vehicle status and future needs, reviewing service history, and introducing tailored sales solutions in a consultative manner. The team member will collaborate closely with service advisors, sales consultants, and finance managers to ensure a smooth customer experience from service to sales. Additional responsibilities include maintaining accurate customer records, following up on leads, meeting sales and customer satisfaction targets, and adhering to dealership and manufacturer standards.

Qualifications

Strong customer service and communication skills, with the ability to build trust and rapport in person and over the phone.
Sales skills and a consultative approach to presenting vehicle and upgrade options to service customers.
Analytical skills to review service histories, understand customer needs, and identify appropriate sales opportunities.
Basic finance understanding to discuss payment options, promotions, and value propositions clearly and accurately.
Ability to work on-site in a fast-paced dealership environment, both independently and as part of a team.
Previous automotive, retail, or customer-facing sales experience is an asset.
Comfort using dealership software, CRM tools, and standard office applications.
Availability to work dealership hours, including evenings and weekends as required.

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More about this job

Responsibilities

Engage service department customers, review their vehicle needs and service histories, and present relevant sales opportunities such as upgrades, trade-ins, and certified pre-owned vehicles. Maintain customer records, follow up on leads, collaborate with dealership teams, and meet sales and customer satisfaction targets while following dealership and manufacturer standards.

Requirements

Strong customer service, communication, and consultative sales skills are needed, along with the ability to assess customer needs and discuss payment options and promotions. Candidates should be comfortable using dealership software, CRM tools, and office applications, and be available for dealership hours, including evenings and weekends; automotive, retail, or customer-facing sales experience is an asset.

Skills

Customer Service
Communication
Relationship Building
Consultative Sales
Analytical Skills
Basic Finance Knowledge
Lead Follow-Up
Customer Recordkeeping
Teamwork
Dealership Software
CRM Tools
Office Applications

Visa sponsorship

Not detected in the job text

Keywords

Automotive Retail
Mazda
Vehicle Sales
Service Department
Customer Needs Assessment
Service History
Vehicle Upgrades
Trade-Ins
Certified Pre-Owned Vehicles
Consultative Sales
Payment Options
Promotions
Customer Records
Lead Follow-Up
Customer Satisfaction Targets
Dealership Standards
Manufacturer Standards
Dealership Software
CRM Tools
Office Applications

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