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Langley (District), BC

Temp PT CSA 2 - Murrayville Library

Langley (District), BC, Canada

Job Type: Temporary, Customer Service Assistant 2 Affiliation: CUPE Location: Murrayville Library Weekly Hours: 23 Schedule: Monday - 8:30 - 4, Tuesday - 4-8, Wednesday - 3-8, Saturday - 9:30-5 Job Start Date: November 9, 2026 Job End Date: May 7, 2026 Pay Grade: 7 Min Wage: $35.56 Max Wage: $36.36

Within 25 km of Maple Ridge · About 14.7 km from the city centre

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Job details

Pay: Job Type: Temporary, Customer Service Assistant 2 Affiliation: CUPE Location: Murrayville Library Weekly Hours: 23 Schedule: Monday - 8:30 - 4, Tuesday - 4-8, Wednesday - 3-8, Saturday - 9:30-5 Job Start Date: November 9, 2026 Job End Date: May 7, 2026 Pay Grade: 7 Min Wage: $35.56 Max Wage: $36.36
Apply by: Oct 30, 2026
Posted: Oct 19, 2026

Original job description

Closing Date - October 29, 2026

THE POSITION:

As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.

HERE IS WHAT YOU CAN BRING:

Proven commitment to providing exceptional customer service
Strong team spirit
A friendly, patient and outgoing personality
Desire and experience in developing children, teen and adult programming
Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
A solid work ethic and self-motivation
Knowledge of automated library systems
A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
A goal to strive for excellence
Computer experience with Microsoft Office plus excellent keyboarding skills
Eagerness to grow your skills, learn and explore

POSITION REQUIREMENTS:

Diploma in Library and Information Technology from a recognized institution
Up to six months work related and on the job customer service experience
Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs

ADDITIONAL INFORMATION:

Candidate should be prepared for a busy schedule of programming and outreach
Valid B. C. Drivers licence (minimum level ‘N’) is required

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.

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Responsibilities

The Customer Service Assistant will provide exceptional service to library patrons and facilitate various literacy programs and events. They are also responsible for performing reference searches and assisting with library technology.

Requirements

Candidates must hold a Diploma in Library and Information Technology from a recognized institution. Additionally, up to six months of customer service experience and a valid B.C. driver's license are required.

Skills

Customer service
Library programming
Readers' advisory
Reference search strategy
Reference interview techniques
Automated library systems
E-readers
Tablets
Microsoft Office
Keyboarding
Literacy programming
Outreach
Teamwork
Communication

Visa sponsorship

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Keywords

Library
Customer Service
Literacy Programs
Readers' Advisory
Reference Search
Automated Library Systems
E-readers
Tablets
Microsoft Office
Keyboarding
Outreach
Library and Information Technology
Programming
Public Service

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