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The Home Depot Canada

Lot Associate: Part Time - PORT COQUITLAM

Port Coquitlam, BC, Canada

Pay Range: $18.9 - $19.9 · Part-time

Within 25 km of Maple Ridge · About 12.7 km from the city centre

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Job details

Pay: Pay Range: $18.9 - $19.9
Job type: Part-time
Apply by: Dec 4, 2026
Experience: 1 to 2 years Retail experience
Posted: Nov 4, 2026

Original job description

Pay Range: $18.9 - $19.9

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

Key Responsibilities

Ensures Customer Satisfaction

Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
Maintain a sufficient quantity of carts near the entrance of the store.
When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.

Maintains Safety and Security

Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
Follows all Safety and Loss Prevention policies and procedures.
Using appropriate safety procedures with all equipment.

Competencies

Communicates Effectively
Customer Focus

Skills

Interpersonal skills
Organizational skills
Attention to detail

Direct Manager/Direct Reports

Front End Supervisor

Travel Requirements

None

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Working in all weather conditions – frequent exposure to different weather conditions when loading and unloading product.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

Highschool Diploma or Equivalent

Minimum Years Of Work Experience

1 to 2 years Retail experience

Minimum Leadership Experience

Certifications

Other Requirements/Assets

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More about this job

Responsibilities

Greet, engage with, and thank customers; assess whether they need assistance, and safely load and secure merchandise in their vehicles. Keep carts available and maintain clean, unobstructed parking lot and loading areas while following safety and loss prevention procedures.

Requirements

A high school diploma or equivalent and 1 to 2 years of retail experience are required. The role requires physical tasks such as lifting, pushing, pulling, and bending, and flexibility to work evenings and weekends in varied weather conditions.

Skills

Customer Service
Effective Communication
Interpersonal Skills
Organization
Attention To Detail
Safe Loading
Merchandise Handling
Safety Procedures
Customer Needs Assessment
Cart Management
Cleaning And Maintenance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
GET Model
Greeting
Engaging
Thanking
Safe Loading Training
Merchandise Loading
Vehicle Loading
Cart Management
Parking Lot Maintenance
Safety Procedures
Loss Prevention
Customer Satisfaction
Customer Needs Assessment
Physical Labor
Front End Supervisor

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