Jobs in Maple Ridge

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Within 25 km of Maple Ridge

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UPS Supply Chain Solutions

TSG Specialist

Surrey, BC, Canada

Pay Rate: $22.82/h · Full-time

Within 25 km of Maple Ridge · About 17.6 km from the city centre

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Job details

Pay: Pay Rate: $22.82/h
Job type: Full-time
Posted: Oct 27, 2026

Original job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Technology Support Analyst provides users with support services for corporate standard technology products. The employee conducts hardware and software planning and provides technical advice and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. The employee collaborates with staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects.

Job Type: Full-Time Permanent
Work Location: 19088 38TH AVENUE SURREY, BC V3S 0P6Canada
Pay Rate: $22.82/h
Shift/Hours: Monday- Friday 5:00 PM- 1:30 AM EST (flexibility required based on business need.)

RESPONSIBILITIES

• External customer support: Performs Integrations and Installations
• Assists with Facility Technology Management
• Fulfills Service Requests
• Interfaces with Customers, Teams, and Associates
• Conducts TSG Technical Disaster Recovery Procedures
• Addresses Customer Requests

REQUIREMENTS

Valid driver’s license.
Working car in good condition.
Willingness and able to travel to other sites on work area
Technical experience, specifically familiarity with hardware.
Ability to work independently with minimal supervision.
Strong communication skills for customer interaction.
Preferred:
Willingness and able to travel to the U.S.

QUALIFICATIONS

Bachelor’s Degree
A+, Microsoft Certified Solutions Associate
CCENT Cisco Network Certification

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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More about this job

Responsibilities

The Technology Support Analyst provides support services for corporate technology products, including hardware and software planning and installation. They also troubleshoot technical issues, resolve equipment problems, and coordinate project implementations.

Requirements

Candidates must have a valid driver's license, a reliable vehicle, and the ability to travel to various sites. A bachelor's degree and technical certifications such as A+, MCSA, or CCENT are required or preferred.

Skills

Hardware support
Software installation
Technical troubleshooting
Network facilities management
Disaster recovery
Customer support
Technical documentation
Hardware planning
Software planning
System deployment

Visa sponsorship

Not detected in the job text

Keywords

Technology Support
Hardware
Software
Network
Disaster Recovery
Customer Service
A+
CCENT
Cisco
Technical Support
System Deployment
Installation
Integration
Facility Technology Management

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