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Pay metered water and sewer bills in Maple Ridge
Maple Ridge, British Columbia, Canada
Maple Ridge, British Columbia, Canada. Pay a metered bill to the utility account, and flat-rate services on your tax notice to the property tax account. Bank p
Key information
Pay a metered bill to the utility account, and flat-rate services on your tax notice to the property tax account. Bank payments need at least two business days. The city must receive payment by the due date.
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Use the correct account
Most water and sewer service charges appear on the annual tax notice. Metered water or sewer customers receive quarterly bills. These are different payment accounts.
For bank payments select Maple Ridge’s Utility or metered-water payee and use the account number on that bill. Flat-rate charges on the property tax notice belong in the property tax payment account.
Sources: Metered utility payment methods · Utility billing, special reads and contacts
Compare payment routes
UPAWS withdraws the bill amount on its due date and continues until cancelled in writing. Sellers must cancel their own plan. Three consecutive failed withdrawals lead to cancellation; dishonoured payments can attract fees and penalties.
Visa and Mastercard payments through MyCity or eServices have a non-refundable 2% merchant fee. Paymentus has a $1,000 utility transaction limit and adds its own convenience fee.
Sources: Metered utility payment methods · Utility billing, special reads and contacts
Avoid receipt-date mistakes
Bank transfers need at least two business days. City Hall takes debit, cheque, card and cash under $5,000, on weekdays 8 a.m. to 4 p.m. Credit cards still attract the 2% fee.
Do not leave cash in the drop box. Include the remittance slip or account details with a cheque. Mailed payments count when received, not when posted. Late metered amounts receive a 10% penalty; unpaid December 31 balances move to tax arrears.
Sources: Metered utility payment methods · Utility billing, special reads and contacts
Key details at a glance
| Item | Details |
|---|---|
| Flat-rate services | Pay property tax account |
| Metered bill | Pay metered utility account |
| City credit card service | 2% non-refundable fee |
| Paymentus utility limit | $1,000 per transaction |
| Online bank lead time | At least two business days |
Sources: Metered utility payment methods · Utility billing, special reads and contacts
Steps to follow
- Find the bill type
Tax-notice services and quarterly bills differ.
- Choose payment
Compare fee, processing time and account number.
- Confirm receipt
The city must receive funds by the printed due date.
Sources: Metered utility payment methods · Utility billing, special reads and contacts
Named service locations
Maps use the official address or named site. They do not confirm a particular accessible entrance, current opening status or available parking.
Maple Ridge City Hall
11995 Haney Place
The city payment counter is reached from the east side. Payment service hours are weekdays 8 a.m. to 4 p.m., excluding statutory holidays.
Sources: Metered utility payment methods
Useful questions and answers
Can I pay my quarterly water bill to the tax account?
No. Use the metered utility account shown on that bill.
Source: Metered utility payment methods
Where do flat-rate water charges go?
To the property tax account when billed on the tax notice.
Source: Metered utility payment methods
How long should I allow for online banking?
At least two business days.
Source: Metered utility payment methods
Is a City credit card payment free?
No. A non-refundable 2% merchant fee applies.
Source: Metered utility payment methods
What is the Paymentus utility limit?
$1,000 per transaction; multiple payments are possible.
Source: Metered utility payment methods
Does UPAWS end automatically when I sell?
No. The seller is responsible for cancelling in writing.
Source: Metered utility payment methods
What happens after three failed UPAWS withdrawals?
The city cancels the agreement.
Source: Metered utility payment methods
Can I put cash in the drop box?
No. Use a cheque with account details.
Source: Metered utility payment methods
Does a posted cheque count as paid that day?
No. The city uses the date it receives payment.
Source: Metered utility payment methods
What is the late metered-bill penalty?
10% of the current unpaid amount after the due date.